Frequently Asked Questions
Find answers to common questions about Enydea
Getting Started
How do I sign up for Enydea?
Click "Start Free Trial" on our homepage, choose a plan, and create your account. Payment setup is required — only usage is charged during the 14-day trial.
What's included in the free trial?
Full access to the features of the plan you choose for 14 days. A card is required, nothing is charged to start, and only usage (AI generations, emails, etc.) is charged during the trial.
Can I change plans later?
To change your plan or add seats, contact [email protected]. You can cancel at any time in your account settings.
Features & Usage
How does AI content generation work?
Describe what you want (image, video, text), and our AI models generate it instantly. You can refine results with advanced settings.
Can I use LeadFinder for any website?
LeadFinder works with most public websites. Some sites with heavy anti-scraping protection may have limitations.
How many team members can I add?
Starter: 1 user, Professional: 10 users. Additional seats are available on the Professional plan.
Billing & Pricing
What payment methods do you accept?
Credit and debit cards (Visa, Mastercard, Amex), verified through Mollie. A card is required to start the free trial, and your plan is charged to it.
Can I get a refund?
Yes. We refund your plan fee within 30 days of your first payment, from Settings > Plan & Usage. Usage charges are not refunded.
Is there a discount for annual billing?
Yes! Save 10% with annual billing on the Starter plan. Annual billing is not available on Professional.
Technical Questions
What browsers are supported?
Chrome, Firefox, Safari, and Edge (latest versions). Mobile browsers also supported.
Is my data secure?
Yes. We use industry-standard encryption, regular security audits, and comply with GDPR. See our Privacy Notice for details.
Can I connect an AI assistant?
Yes. Every paid plan can connect AI assistants such as Claude through the Enydea connector (MCP). See the Manuals for setup.
Support
How can I get help?
Email support is available on all plans. Check our Manuals and Tutorials for self-service help.
What are your support hours?
Email support: write to [email protected].
Can I request new features?
Absolutely! We love feedback. Submit feature requests via the in-app feedback button or email us.